Port.io incident

Issue with inviting users

Minor Resolved View vendor source →

Port.io experienced a minor incident on November 25, 2025 affecting Emails and Notifications and Emails and Notifications, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 01:35 PM UTC
Resolved
Nov 25, 2025, 01:50 PM UTC
Duration
15m
Detected by Pingoru
Nov 25, 2025, 01:35 PM UTC

Affected components

Emails and NotificationsEmails and Notifications

Update timeline

  1. identified Nov 25, 2025, 01:35 PM UTC

    We have identified an issue which affects user invites, and are working on a fix.This issue is affecting both Port regions. The system API and all services continue to operate normally. We will provide more updates as we have them.

  2. monitoring Nov 25, 2025, 01:42 PM UTC

    A fix has been released, and invites are now working again. We are monitoring the system functionality.

  3. monitoring Nov 25, 2025, 01:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 25, 2025, 01:50 PM UTC

    This incident has been resolved.