Port.io incident

Issue with actions API in the US region

Minor Resolved View vendor source →

Port.io experienced a minor incident on December 8, 2025 affecting Self-Service Actions, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 04:20 PM UTC
Resolved
Dec 08, 2025, 09:01 PM UTC
Duration
4h 40m
Detected by Pingoru
Dec 08, 2025, 04:20 PM UTC

Affected components

Self-Service Actions

Update timeline

  1. investigating Dec 08, 2025, 04:20 PM UTC

    We are currently investigating an issue which causes degraded performance in the actions API. We will provide more information as we have it.

  2. monitoring Dec 08, 2025, 05:19 PM UTC

    A fix for this issue has been implemented, and the error rate has been reduced. We are monitoring the system to ensure stability.

  3. investigating Dec 08, 2025, 06:07 PM UTC

    We are still seeing errors related to this incident after the fix has been deployed, and continue to work on it. We will continue to provide the updates as we have them.

  4. resolved Dec 08, 2025, 09:01 PM UTC

    The incident has been resolved.