Port.io incident

"File" Kind failures for Git integrations

Minor Resolved View vendor source →

Port.io experienced a minor incident on December 10, 2025 affecting Hosted Integrations and Hosted Integrations, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 10:40 AM UTC
Resolved
Dec 10, 2025, 04:33 PM UTC
Duration
5h 53m
Detected by Pingoru
Dec 10, 2025, 10:40 AM UTC

Affected components

Hosted IntegrationsHosted Integrations

Update timeline

  1. investigating Dec 10, 2025, 10:40 AM UTC

    We are looking in to issues related to failures of `file` kind mappings in the different Git integrations. This affects all SaaS-based Git integrations, and any on-premise integration which is running the current `latest` version.

  2. monitoring Dec 10, 2025, 04:00 PM UTC

    A fix has been deployed and being monitored. New sync runs for SaaS integrations should work properly. For on-premise integrations, please update to the latest integration version.

  3. resolved Dec 10, 2025, 04:33 PM UTC

    The issue has been resolved.