Port.io incident

Lag in Webhooks which causes a slowdown on Webhook events processing

Minor Resolved View vendor source →

Port.io experienced a minor incident on January 1, 2026 affecting Generic Webhook and Generic Webhook, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 01, 2026, 11:51 AM UTC
Resolved
Jan 01, 2026, 02:02 PM UTC
Duration
2h 10m
Detected by Pingoru
Jan 01, 2026, 11:51 AM UTC

Affected components

Generic WebhookGeneric Webhook

Update timeline

  1. investigating Jan 01, 2026, 11:51 AM UTC

    The team is currently investigating a lag in Webhooks which causes a slowdown on Webhook events processing

  2. investigating Jan 01, 2026, 01:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 01, 2026, 02:02 PM UTC

    We resolved an issue that caused a lag in webhook event processing.