Port.io experienced a minor incident on February 25, 2026 affecting Web UI and Self-Service Actions, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 25, 2026, 03:07 PM UTC
We're currently investigating an issue related to US general slowness
- investigating Feb 25, 2026, 03:51 PM UTC
We are seeing degraded performance in Self Service actions. We continue to investigate this issue.
- monitoring Feb 25, 2026, 04:40 PM UTC
A fix has been implemented, and we are monitoring the system to ensure resolution.
- investigating Feb 25, 2026, 05:19 PM UTC
The fix has lead to a partial recovery, and the team continues to investigate the issue. We will provide more updates as we have them.
- investigating Feb 25, 2026, 06:32 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 25, 2026, 06:52 PM UTC
The team has applied another fix, and the system is showing recovery. We are monitoring the system health to ensure resolution.
- investigating Feb 25, 2026, 08:02 PM UTC
We are still seeing errors and continue to investigate this issue. More updates will be provided as soon as they are available.
- monitoring Feb 25, 2026, 08:57 PM UTC
Another fix has been implemented, and we are seeing recovery signals. We continue to monitor the system until it performs full recovery
- resolved Feb 25, 2026, 10:08 PM UTC
This incident has been resolved.