Port incident

Issue signing in to Port's UI

Major Resolved View vendor source →

Port experienced a major incident on October 9, 2025 affecting Web UI and Web UI, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 12:40 PM UTC
Resolved
Oct 09, 2025, 01:09 PM UTC
Duration
28m
Detected by Pingoru
Oct 09, 2025, 12:40 PM UTC

Affected components

Web UIWeb UI

Update timeline

  1. investigating Oct 09, 2025, 12:40 PM UTC

    We are currently looking into an issue signing in to Port's UI

  2. identified Oct 09, 2025, 12:56 PM UTC

    We have identified the issue and are working on a fix. UI logins in Port EU will now work as expected. We are continuing to validate UI logins in Port US

  3. monitoring Oct 09, 2025, 12:59 PM UTC

    UI logins both for EU and US are operational. We are continuing to monitor to ensure there are no additional issues

  4. resolved Oct 09, 2025, 01:09 PM UTC

    The incident has been resolved, UI logins both in EU and US are working as expected.