PolygonIO incident

Options Snapshot and Options Chain endpoints are unavailable

Major Resolved View vendor source →

PolygonIO experienced a major incident on December 11, 2025 affecting Market Data REST Endpoints and Market Data WebSocket Channels, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 03:20 PM UTC
Resolved
Dec 11, 2025, 05:09 PM UTC
Duration
1h 49m
Detected by Pingoru
Dec 11, 2025, 03:20 PM UTC

Affected components

Market Data REST EndpointsMarket Data WebSocket Channels

Update timeline

  1. investigating Dec 11, 2025, 03:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 11, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2025, 05:09 PM UTC

    This incident has been resolved.