PolygonIO incident

Degraded options quotes data

Major Resolved View vendor source →

PolygonIO experienced a major incident on July 30, 2025 affecting Market Data REST Endpoints and Reference Data REST Endpoints and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 03:19 PM UTC
Resolved
Jul 30, 2025, 03:33 PM UTC
Duration
13m
Detected by Pingoru
Jul 30, 2025, 03:19 PM UTC

Affected components

Market Data REST EndpointsReference Data REST EndpointsMarket Data WebSocket Channels

Update timeline

  1. investigating Jul 30, 2025, 03:19 PM UTC

    Degraded performance for options quotes data from an upstream provider.

  2. investigating Jul 30, 2025, 03:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 30, 2025, 03:24 PM UTC

    OPRA is failing over: https://www.nyse.com/siac/opra/alerts#110000950483

  4. resolved Jul 30, 2025, 03:33 PM UTC

    OPRA failed over to a secondary data center and all lines are back up.