PolygonIO incident

Historic Stock Trades

Major Resolved View vendor source →

PolygonIO experienced a major incident on August 7, 2025 affecting Market Data REST Endpoints, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 10:13 PM UTC
Resolved
Aug 08, 2025, 01:46 AM UTC
Duration
3h 32m
Detected by Pingoru
Aug 07, 2025, 10:13 PM UTC

Affected components

Market Data REST Endpoints

Update timeline

  1. investigating Aug 07, 2025, 10:13 PM UTC

    We are aware of an issue causing intermittent 500 responses when querying for historical stock trades, and are actively investigating.

  2. identified Aug 07, 2025, 11:17 PM UTC

    The issue has been identified and we are currently working on a resolution.

  3. monitoring Aug 08, 2025, 01:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 08, 2025, 01:46 AM UTC

    This incident has been resolved.