Poly incident

Device users and account members page issues

Minor Resolved View vendor source →

Poly experienced a minor incident on June 3, 2025 affecting Poly Lens, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 03:08 PM UTC
Resolved
Jun 04, 2025, 04:39 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 03, 2025, 03:08 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Jun 03, 2025, 03:08 PM UTC

    We are currently investigating an issue with the LENS web UI not displaying device users or account members correctly.

  2. monitoring Jun 03, 2025, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2025, 04:39 PM UTC

    This incident has been resolved.