Poly incident

Poly Lens: New device registrations not showing in Poly Lens Inventory for some tenants

Minor Resolved View vendor source →

Poly experienced a minor incident on June 13, 2025 affecting Poly Lens, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 04:32 PM UTC
Resolved
Jun 13, 2025, 10:25 PM UTC
Duration
5h 53m
Detected by Pingoru
Jun 13, 2025, 04:32 PM UTC

Affected components

Poly Lens

Update timeline

  1. identified Jun 13, 2025, 04:32 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 13, 2025, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2025, 10:25 PM UTC

    This incident has been resolved.