Poly experienced a minor incident on June 26, 2025 affecting Poly Lens, lasting 19h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Poly Lens
Update timeline
- investigating Jun 26, 2025, 08:17 PM UTC
Issue logging into newly created tenant account. Continual prompt to create profile. We are investigating the issue.
- identified Jun 26, 2025, 08:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 26, 2025, 09:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 27, 2025, 03:39 PM UTC
This incident has been resolved.