PocketSmith experienced a major incident on August 6, 2026 affecting Web and Mobile and API and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2026, 05:34 AM UTC
PocketSmith is mostly unavailable right now, due to an unexpected issue. We're working on the situation and should be back up and running soon. Apologies for the issue, we'll post here again with news as it comes to hand.
- identified Aug 06, 2026, 05:38 AM UTC
We're applying mitigation measures now, and hope to have the web application and mobile apps available again soon. Will provide more updates soon.
- identified Aug 06, 2026, 05:45 AM UTC
The web application and mobile apps are now back up and running, however you may experience a delay in transactions being imported from bank feeds, for the next 30 minutes or so. Will continue to update here as things evolve, appreciate your patience!
- monitoring Aug 06, 2026, 06:10 AM UTC
The web application and mobile apps continue to be stable. However, after a bank feed sync, there will be a 15-20 minute delay to get your transactions imported into PocketSmith. This delay is likely to continue for the next few hours, and we'll update here as progress is made on reducing this delay. Thanks for your patience.
- resolved Aug 06, 2026, 08:11 AM UTC
Everything is now back to normal, and bank feed imports will occur swiftly after a feed sync completes. Thanks for all your patience as we worked through this issue!