Plum Fintech incident

Delay in Mutual Funds Transactions Settlement

Plum Fintech experienced a minor incident on May 13, 2025 affecting 📈 Investments, lasting 8d 10h. The incident has been resolved; the full update timeline is below.

Started: May 13, 2025, 07:27 AM UTC
Resolved: May 21, 2025, 05:42 PM UTC
Duration: 8d 10h
Detected by Pingoru: May 13, 2025, 07:27 AM UTC

Affected components

📈 Investments

Update timeline

identified May 13, 2025, 07:27 AM UTC

We're aware that some customers might be experiencing a delay in completing their Mutual Fund transactions. The issue has been identified and is being worked on. We're sorry for any inconvenience caused.
identified May 20, 2025, 02:16 PM UTC

We’re still actively working to resolve the issue affecting the settlement of some Mutual Fund transactions. We truly appreciate your continued patience and understanding.
resolved May 21, 2025, 05:42 PM UTC

This incident has been resolved, and all transactions are now settled. We're sorry for any inconvenience caused.