Plum Fintech incident

Delay in Mutual Funds Transactions Settlement

Notice Resolved View vendor source →

Plum Fintech experienced a notice incident on June 5, 2025 affecting 📈 Investments, lasting 7d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 04:11 PM UTC
Resolved
Jun 13, 2025, 09:17 AM UTC
Duration
7d 17h
Detected by Pingoru
Jun 05, 2025, 04:11 PM UTC

Affected components

📈 Investments

Update timeline

  1. identified Jun 05, 2025, 04:11 PM UTC

    We’re currently experiencing a delay in the settlement of some mutual fund orders. Our provider has confirmed the issue and is working to resolve it as quickly as possible. Our team is actively monitoring the situation to ensure a swift resolution. We apologise for the inconvenience this may cause. Please rest assured that your money remains safe with us at all times. Thank you for your patience and understanding.

  2. identified Jun 10, 2025, 09:56 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 13, 2025, 09:17 AM UTC

    This incident has been resolved and all transactions are now settled. We're sorry for any inconvenience caused.