Plum Fintech experienced a minor incident on June 19, 2025 affecting 📈 Investments, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
📈 Investments
Update timeline
- investigating Jun 19, 2025, 12:47 PM UTC
We're aware that some users may be presented with a subscription promotion screen when attempting to buy funds, despite already being on the correct subscription tier. Our team is actively investigating and working to resolve this issue as quickly as possible. We're sorry for any inconvenience caused and appreciate your patience.
- monitoring Jun 20, 2025, 02:02 PM UTC
A fix has been implemented, and we are monitoring the results. We're sorry for any inconvenience this has caused and appreciate your patience!
- resolved Jun 23, 2025, 09:11 AM UTC
This incident has been resolved. We're sorry for any inconvenience caused!