Plum Fintech incident

US Stock Screens not loading

Minor Resolved View vendor source →

Plum Fintech experienced a minor incident on August 23, 2024 affecting 📈 Investments, lasting 5h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 09:43 AM UTC
Resolved
Aug 23, 2024, 03:34 PM UTC
Duration
5h 50m
Detected by Pingoru
Aug 23, 2024, 09:43 AM UTC

Affected components

📈 Investments

Update timeline

  1. investigating Aug 23, 2024, 09:43 AM UTC

    We're aware that customers are currently not able to open individual stock screens. We're working on resolving this issue as quickly as possible. We're sorry for any inconvenience caused. Please be assured that your money and investments are always safe with Plum.

  2. monitoring Aug 23, 2024, 09:50 AM UTC

    A fix was implemented and we are monitoring the results. We're sorry for any inconvenience caused. Please be assured that your money and investments are always safe with Plum.

  3. resolved Aug 23, 2024, 03:34 PM UTC

    This incident is now resolved. We're sorry for any inconvenience caused. Please be assured that your money and investments are always safe with Plum.