Plum Fintech experienced a minor incident on September 3, 2024 affecting ⬅️ Withdrawals and 📈 Investments, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
⬅️ Withdrawals📈 Investments
Update timeline
- identified Sep 03, 2024, 07:19 AM UTC
We’re aware that some customers are experiencing delays in the settlement of their Plum Interest (MMF) withdrawals. Our team is working on identifying and resolving the issue as soon as possible. We apologise for any inconvenience and would like to reassure you that your funds are always safe with Plum.
- resolved Sep 03, 2024, 09:06 AM UTC
The incident has now been resolved. All affected transactions have been processed and settled. Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.