Plum Fintech experienced a minor incident on October 23, 2024 affecting ➡️ Deposits, lasting 1d 11h. The incident has been resolved; the full update timeline is below.
Affected components
➡️ Deposits
Update timeline
- investigating Oct 23, 2024, 07:44 AM UTC
We're aware that some customers might be experiencing a delay in completing their Direct Debit Deposits. The issue is being investigated and worked on by our Tech team with the highest priority. Rest assured that your funds are always safe with Plum in the meantime. We apologise for any inconvenience caused.
- resolved Oct 24, 2024, 07:39 PM UTC
This incident has now been resolved and all affected transactions are settled. Rest assured that your funds are always safe with Plum. We apologise for any inconvenience caused.