Plum Fintech incident
A message for Customers investing in US Stocks on Plum
Plum Fintech experienced a minor incident on August 19, 2024 affecting 📈 Investments, lasting 9d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2024, 03:05 PM UTC
We’re aware that some stock prices are not displaying correctly in the app at the moment. We’re currently investigating this and aim to resolve the issue as soon as possible. We're sorry for any inconvenience caused. Please be assured that your money and investments are always safe with Plum.
- monitoring Aug 23, 2024, 09:24 AM UTC
A fix has been implemented and we are monitoring the results. We're sorry for any inconvenience caused. Please be assured that your money and investments are always safe with Plum.
- monitoring Aug 23, 2024, 03:01 PM UTC
We are aware that there are still some discrepancies with certain US Stocks prices. Our team is actively working on this, and we expect to have the issue fully resolved as soon as possible. We apologize for any ongoing inconvenience and appreciate your patience. Please be assured that your money and investments are always safe with Plum.
- resolved Aug 29, 2024, 06:21 AM UTC
This incident has been resolved. We're sorry for any inconvenience caused. Please be assured that your money and investments are always safe with Plum.