Plum Fintech incident

A message for Customers investing in US Stocks on Plum

Plum Fintech experienced a minor incident on December 24, 2024 affecting 📈 Investments, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started: Dec 24, 2024, 10:26 AM UTC
Resolved: Dec 27, 2024, 10:07 AM UTC
Duration: 2d 23h
Detected by Pingoru: Dec 24, 2024, 10:26 AM UTC

Affected components

📈 Investments

Update timeline

investigating Dec 24, 2024, 10:26 AM UTC

We’re aware that our US pricing provider experienced an issue yesterday, which affected stock prices displayed in the app for that day. This issue has now been resolved. However, prices and the percentage changes from yesterday may still appear incorrect. We're sorry for any inconvenience caused. Please be assured that your money is always safe with Plum.
resolved Dec 27, 2024, 10:07 AM UTC

This incident has been resolved. We're sorry for any inconvenience caused. Please be assured that your money is always safe with Plum.