Plum Fintech incident

Temporary Display Issue with Investment Holdings and Order Submissions

Plum Fintech experienced a minor incident on February 4, 2025 affecting 📈 Investments, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started: Feb 04, 2025, 04:36 PM UTC
Resolved: Feb 04, 2025, 06:46 PM UTC
Duration: 2h 9m
Detected by Pingoru: Feb 04, 2025, 04:36 PM UTC

Affected components

📈 Investments

Update timeline

investigating Feb 04, 2025, 04:36 PM UTC

We are aware that some users are not able to view their Investment holdings or submit orders. The issue is being worked on by our Tech team with the highest priority. Rest assured that your funds are always safe with Plum. We would like to apologise for the inconvenience this may have caused.
identified Feb 04, 2025, 04:55 PM UTC

The issue has been identified and a fix is being implemented. Rest assured that your funds are always safe with Plum. We would like to apologise for the inconvenience this may have caused.
resolved Feb 04, 2025, 06:46 PM UTC

This incident has been resolved.