Plum Fintech experienced a notice incident on April 7, 2025 affecting Plum application, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Plum application
Update timeline
- identified Apr 07, 2025, 11:34 AM UTC
We're aware that some users are experiencing issues logging into the app. Our team is actively working to restore full access as quickly as possible. We apologise for any inconvenience caused, and please rest assured that your money is always safe in the meantime.
- monitoring Apr 07, 2025, 12:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 02:47 PM UTC
This incident has been resolved.