Plex experienced a minor incident on April 8, 2026 affecting plex.direct DNS servers, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
plex.direct DNS servers
Update timeline
- investigating Apr 08, 2026, 08:34 PM UTC
Status: Investigating We're investigating issues with our backend plex.direct DNS servers. You may experience issues during this time. Affected components plex.direct DNS servers (Degraded performance)
- monitoring Apr 08, 2026, 09:41 PM UTC
Status: Monitoring We have deployed a fix and are monitoring the results. Affected components plex.direct DNS servers (Operational)
- resolved Apr 08, 2026, 10:36 PM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components plex.direct DNS servers (Operational)