Plex experienced a minor incident on July 22, 2026 affecting metadata.provider.plex.tv - US, lasting 14h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2026, 11:01 AM UTC
Status: Investigating We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time. Affected components metadata.provider.plex.tv - US (Degraded performance)
- monitoring Jul 22, 2026, 08:19 PM UTC
Status: Monitoring We have implemented a fix and are monitoring the results. Affected components metadata.provider.plex.tv - US (Operational)
- resolved Jul 23, 2026, 01:55 AM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components metadata.provider.plex.tv - US (Operational)