There were 10 PlayFab outages since February 5, 2026 totaling 67h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an increase in error rates starting at 4:10 PM pacific on Wednesday April 29.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We observed an increase in error rates for Groups APIs between ~2 pm pacific through ~7 pm pacific on Tuesday April 7 (aka 21:00 UTC April 7 - 02:00 UTC April 8). The initial root cause of this incident was a configuration change.
A change to API request routing has caused a temporary increase in API latency and connection errors. We have deployed a change to mitigate the impact, and we are observing a return to normal latencies.
This incident has been resolved.
We are currently investigating an increased error rate in Economy apis impacting multiple titles.
The issue has been identified and a fix was deployed.
We are continuing to monitor for any further issues.
This incident has been resolved.
Some custom events sent through PlayFab WriteTelemetryEvents API were dropped between 03-03-2026 19:05 UTC to 03-05-2026 00:19 UTC. Our engineers have rolled out a fix, but unfortunately the custom events that were dropped during that window cannot be recovered.
We observed a spike in errors affecting all Client/LoginWith[Platform] APIs. This was caused by a production deployment that was reverted.
On February 17, 2026, between approximately 10:00 AM and 11:14 AM Pacific Time, some customers experienced increased failures when calling the Client/LoginWith\[Platform\] APIs. The issue was caused by a code regression that inadvertently removed a required validation check, leading to internal server errors. We mitigated the issue by rolling back the update. ### Impact During the impact window, customers experienced failed login attempts through the Client/LoginWith\[Platform\] APIs, with availability dropping to as low as 93%. ### Root Cause Analysis A recent code change removed a necessary null check, which caused certain requests for these APIs to fail. ### Action Items Rolled back the service update to immediately restore API availability. Deployed a hotfix to correct the code regression. Tests were also added to prevent this issue from recurring.
Short term solution is to sign out of GameManager and sign in again. We are currently investigating the root cause and working on a fix.
This incident has been resolved.
This incident has been mitigated.
This incident has been resolved.
We are currently experiencing delayed processing of catalog ratings. No data has been lost and engineers are working to resolve this as soon as possible.
Delays have been resolved. Data is up-to-date.
We are investigating an issue with PurchaseInventoryItem. Error responses take the form of InvalidRequest errors beginning at 18:20 UTC.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
InvalidRequest errors have subsided.
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