PlayFab incident

Elevated API latency

Notice Resolved View vendor source →

PlayFab experienced a notice incident on June 24, 2026 affecting Authentication and Cloud Script and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 01:02 AM UTC
Resolved
Jun 24, 2026, 02:52 AM UTC
Duration
1h 50m
Detected by Pingoru
Jun 24, 2026, 01:02 AM UTC

Affected components

AuthenticationCloud ScriptContentDataEconomy (V2)EventsInventoryLobbyMatchmakingStatistics and Leaderboards

Update timeline

  1. investigating Jun 24, 2026, 01:02 AM UTC

    We are currently investigating elevated latencies affecting a portion of API requests, across all APIs.

  2. identified Jun 24, 2026, 01:52 AM UTC

    We have identified an issue causing increased API latency in one of the compute clusters and are re-routing traffic to mitigate the issue.

  3. monitoring Jun 24, 2026, 02:08 AM UTC

    We have completed re-routing traffic from the affected compute cluster, and API latencies are returning to normal.

  4. resolved Jun 24, 2026, 02:52 AM UTC

    This incident has been resolved.