PlayFab Outage History

PlayFab is up right now

PlayFab had 48 outages in the last 2 years totaling 1671h 21m of downtime — averaging 2 incidents per month.

There were 48 PlayFab outages since May 23, 2025 totaling 1671h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.playfab.com

Major July 16, 2026

PlayStream CloudScript Azure Functions Actions Failing Silently

Detected by Pingoru
Jul 16, 2026, 09:37 PM UTC
Resolved
Jul 21, 2026, 03:24 PM UTC
Duration
4d 17h
Affected: Event Processing
Timeline · 2 updates
  1. monitoring Jul 16, 2026, 09:37 PM UTC

    Starting at July 16, 2026 4:15 PM UTC, PlayStream CloudScript Azure Functions started failing silently for around over 3 hours. Any title using PlayStream rules to trigger Azure Functions had those functions silently not fire, no error surfaced to the title or player. Direct API calls, other action types, and API availability were unaffected. The issue has been identified and mitigated.

  2. resolved Jul 21, 2026, 03:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 2, 2026

Economy V2 - Transfer operations delayed

Detected by Pingoru
Jul 02, 2026, 07:32 PM UTC
Resolved
Jul 02, 2026, 08:05 PM UTC
Duration
33m
Affected: Economy (V2)
Timeline · 2 updates
  1. identified Jul 02, 2026, 07:32 PM UTC

    We have identified an issue affecting in-game currency transfers. Transfer operations may be delayed while we implement a mitigation.

  2. resolved Jul 02, 2026, 08:05 PM UTC

    The incident is now resolved

Read the full incident report →

Notice June 24, 2026

Elevated API latency

Detected by Pingoru
Jun 24, 2026, 01:02 AM UTC
Resolved
Jun 24, 2026, 02:52 AM UTC
Duration
1h 50m
Affected: AuthenticationCloud ScriptContentDataEconomy (V2)EventsInventoryLobbyMatchmakingStatistics and Leaderboards
Timeline · 4 updates
  1. investigating Jun 24, 2026, 01:02 AM UTC

    We are currently investigating elevated latencies affecting a portion of API requests, across all APIs.

  2. identified Jun 24, 2026, 01:52 AM UTC

    We have identified an issue causing increased API latency in one of the compute clusters and are re-routing traffic to mitigate the issue.

  3. monitoring Jun 24, 2026, 02:08 AM UTC

    We have completed re-routing traffic from the affected compute cluster, and API latencies are returning to normal.

  4. resolved Jun 24, 2026, 02:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2026

MasterPlayerAccountDeletion Processing Degradation

Detected by Pingoru
Jun 12, 2026, 08:51 PM UTC
Resolved
Jun 16, 2026, 08:14 PM UTC
Duration
3d 23h
Affected: Data
Timeline · 3 updates
  1. investigating Jun 12, 2026, 08:51 PM UTC

    Player deletion requests are experiencing processing delays. All requests remain queued and will be processed. We are actively working on improving throughput to reduce the backlog.

  2. monitoring Jun 15, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2026, 08:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2026

Event delays

Detected by Pingoru
May 30, 2026, 08:33 PM UTC
Resolved
Jun 19, 2026, 04:12 PM UTC
Duration
19d 19h
Affected: Event ProcessingEvents
Timeline · 3 updates
  1. investigating May 30, 2026, 08:33 PM UTC

    All PlayFab events are currently delayed and the team is investigating

  2. monitoring May 31, 2026, 02:31 PM UTC

    A fix has been deployed and we're monitoring the status.

  3. resolved Jun 19, 2026, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 29, 2026

Multiple APIs degraded

Detected by Pingoru
May 29, 2026, 05:24 AM UTC
Resolved
May 29, 2026, 11:34 PM UTC
Duration
18h 9m
Affected: AuthenticationCloud ScriptContentDataEconomy (V2)EventsInventoryLobbyMatchmakingStatistics and Leaderboards
Timeline · 5 updates

Read the full incident report →

Notice May 20, 2026

Delayed event ingestion for Data Explorer basic and advanced.

Detected by Pingoru
May 20, 2026, 01:05 AM UTC
Resolved
May 20, 2026, 03:16 AM UTC
Duration
2h 11m
Affected: Event History & Search
Timeline · 2 updates
  1. monitoring May 20, 2026, 01:05 AM UTC

    An issue has been fixed that was causing ingestion delays for event data to the Data Explorer features in Game Manager. Approximately 25% of titles may have been impacted with up to a 40 minute delay. The issue has been addressed and we are monitoring the ingestion delay recovery.

  2. resolved May 20, 2026, 03:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2026

Economy V2 - Transaction history delayed for a subset of players

Detected by Pingoru
May 14, 2026, 04:13 PM UTC
Resolved
Jun 11, 2026, 06:33 PM UTC
Duration
28d 2h
Affected: Economy (V2)
Timeline · 2 updates
  1. identified May 14, 2026, 04:13 PM UTC

    A subset of players (~1.5%) may experience delays in their transaction history. We have identified the issue and are actively working on remediation.

  2. resolved Jun 11, 2026, 06:33 PM UTC

    This incident is now resolved. All players should have up-to-date transaction history.

Read the full incident report →

Notice May 5, 2026

Ongoing degradation of Group APIs

Detected by Pingoru
May 05, 2026, 07:22 PM UTC
Resolved
May 06, 2026, 07:47 PM UTC
Duration
1d
Timeline · 2 updates
  1. investigating May 05, 2026, 07:22 PM UTC

    We are currently experiencing increased Timeouts and Operation Canceled errors for our Group APIs.

  2. resolved May 06, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 29, 2026

Increased 504 error rate across various APIs

Detected by Pingoru
Apr 29, 2026, 05:00 PM UTC
Resolved
Apr 30, 2026, 08:15 PM UTC
Duration
1d 3h
Timeline · 4 updates
  1. investigating Apr 30, 2026, 05:40 PM UTC

    We are investigating an increase in error rates starting at 4:10 PM pacific on Wednesday April 29.

  2. investigating Apr 30, 2026, 05:41 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 30, 2026, 07:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 30, 2026, 11:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 8, 2026

Increased Error Rates for Groups APIs

Detected by Pingoru
Apr 08, 2026, 04:35 PM UTC
Resolved
Apr 07, 2026, 09:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 08, 2026, 04:35 PM UTC

    We observed an increase in error rates for Groups APIs between ~2 pm pacific through ~7 pm pacific on Tuesday April 7 (aka 21:00 UTC April 7 - 02:00 UTC April 8). The initial root cause of this incident was a configuration change.

Read the full incident report →

Minor March 24, 2026

Elevated API latency and connection failures

Detected by Pingoru
Mar 24, 2026, 08:05 PM UTC
Resolved
Mar 24, 2026, 10:30 PM UTC
Duration
2h 25m
Timeline · 2 updates
  1. monitoring Mar 24, 2026, 08:05 PM UTC

    A change to API request routing has caused a temporary increase in API latency and connection errors. We have deployed a change to mitigate the impact, and we are observing a return to normal latencies.

  2. resolved Mar 24, 2026, 10:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 18, 2026

Elevated Economy Api Error rate

Detected by Pingoru
Mar 18, 2026, 06:02 PM UTC
Resolved
Mar 18, 2026, 06:47 PM UTC
Duration
45m
Affected: Economy (V2)
Timeline · 4 updates
  1. investigating Mar 18, 2026, 06:02 PM UTC

    We are currently investigating an increased error rate in Economy apis impacting multiple titles.

  2. monitoring Mar 18, 2026, 06:24 PM UTC

    The issue has been identified and a fix was deployed.

  3. monitoring Mar 18, 2026, 06:47 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 18, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 4, 2026

Telemetry Events - Custom events sent through WriteTelemetryEvents API were dropped from 3/3 19:05 - 3/5 00:19 UTC

Detected by Pingoru
Mar 04, 2026, 12:00 PM UTC
Resolved
Mar 05, 2026, 12:00 AM UTC
Duration
12h
Timeline · 1 update
  1. resolved Mar 05, 2026, 01:27 AM UTC

    Some custom events sent through PlayFab WriteTelemetryEvents API were dropped between 03-03-2026 19:05 UTC to 03-05-2026 00:19 UTC. Our engineers have rolled out a fix, but unfortunately the custom events that were dropped during that window cannot be recovered.

Read the full incident report →

Minor February 24, 2026

Drop in availability for Client/LoginWith[Platform] APIs

Detected by Pingoru
Feb 24, 2026, 09:55 PM UTC
Resolved
Feb 17, 2026, 05:00 PM UTC
Duration
—
Timeline · 2 updates
  1. resolved Feb 24, 2026, 09:55 PM UTC

    We observed a spike in errors affecting all Client/LoginWith[Platform] APIs. This was caused by a production deployment that was reverted.

  2. postmortem Feb 24, 2026, 10:41 PM UTC

    On February 17, 2026, between approximately 10:00 AM and 11:14 AM Pacific Time, some customers experienced increased failures when calling the Client/LoginWith\[Platform\] APIs. The issue was caused by a code regression that inadvertently removed a required validation check, leading to internal server errors. We mitigated the issue by rolling back the update. ### Impact During the impact window, customers experienced failed login attempts through the Client/LoginWith\[Platform\] APIs, with availability dropping to as low as 93%. ### Root Cause Analysis A recent code change removed a necessary null check, which caused certain requests for these APIs to fail. ### Action Items Rolled back the service update to immediately restore API availability. Deployed a hotfix to correct the code regression. Tests were also added to prevent this issue from recurring.

Read the full incident report →

Notice February 12, 2026

Failure When Creating New Titles In GameManager

Detected by Pingoru
Feb 12, 2026, 08:11 PM UTC
Resolved
Feb 13, 2026, 07:47 PM UTC
Duration
23h 35m
Affected: Console
Timeline · 2 updates
  1. investigating Feb 12, 2026, 08:11 PM UTC

    Short term solution is to sign out of GameManager and sign in again. We are currently investigating the root cause and working on a fix.

  2. resolved Feb 13, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 6, 2026

Catalog Ratings Processing Delay

Detected by Pingoru
Feb 06, 2026, 11:22 PM UTC
Resolved
Feb 06, 2026, 11:45 PM UTC
Duration
22m
Affected: Economy (V2)
Timeline · 2 updates
  1. investigating Feb 06, 2026, 11:22 PM UTC

    We are currently experiencing delayed processing of catalog ratings. No data has been lost and engineers are working to resolve this as soon as possible.

  2. resolved Feb 07, 2026, 07:06 PM UTC

    Delays have been resolved. Data is up-to-date.

Read the full incident report →

Major February 5, 2026

PurchaseInventoryItem api failures

Detected by Pingoru
Feb 05, 2026, 08:53 PM UTC
Resolved
Feb 05, 2026, 10:24 PM UTC
Duration
1h 31m
Affected: Inventory
Timeline · 4 updates
  1. investigating Feb 05, 2026, 08:53 PM UTC

    We are investigating an issue with PurchaseInventoryItem. Error responses take the form of InvalidRequest errors beginning at 18:20 UTC.

  2. investigating Feb 05, 2026, 09:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 05, 2026, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 05, 2026, 10:24 PM UTC

    InvalidRequest errors have subsided.

Read the full incident report →

Minor February 2, 2026

Delay in scale-up operations for Multiplayer Game Servers

Detected by Pingoru
Feb 02, 2026, 06:30 PM UTC
Resolved
Feb 03, 2026, 10:00 AM UTC
Duration
15h 29m
Affected: Request Multiplayer Server API
Timeline · 3 updates
  1. identified Feb 02, 2026, 08:14 PM UTC

    Customers may face delays in scaling up Multiplayer Game Servers across multiple regions

  2. monitoring Feb 03, 2026, 12:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 03:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 13, 2026

Experimentation scorecard generation delayed

Detected by Pingoru
Jan 13, 2026, 11:55 PM UTC
Resolved
Jan 20, 2026, 09:14 PM UTC
Duration
6d 21h
Affected: Experimentation
Timeline · 4 updates
  1. identified Jan 13, 2026, 11:55 PM UTC

    We have identified an issue and are working on fixing an issue with delayed scorecard generation for existing PlayFab experiments. Experiments created on or after Jan 13th are working as expected.

  2. identified Jan 17, 2026, 12:37 AM UTC

    A mitigation is being implemented for experiments created before Jan 13th to display updated scorecard data in PlayFab.

  3. monitoring Jan 19, 2026, 04:31 AM UTC

    A fix has been implemented for experiments created before January 13th, we will continue to validate and monitor health.

  4. resolved Jan 20, 2026, 09:14 PM UTC

    This incident has been resolved.

Read the full incident report →