PlayFab experienced a minor incident on September 9, 2025 affecting Experimentation, lasting 16h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Experimentation
Update timeline
- identified Sep 09, 2025, 11:28 PM UTC
We are currently experiencing an issue with an upstream dependency that is impacting the PlayFab Experimentation service. As a result, scorecard generation is delayed. Our engineering team is actively working with the upstream provider to resolve the issue and restore full functionality. We will continue to provide updates as progress is made.
- monitoring Sep 09, 2025, 11:54 PM UTC
The upstream service has rolled back their feature. All impacted scorecards are now being regenerated.
- resolved Sep 10, 2025, 04:24 PM UTC
This incident has been resolved. All impacted scorecards are regenerated.