Plate incident

Firewall handles certain IP addresses too strictly

Minor Resolved View vendor source →

Plate experienced a minor incident on October 11, 2024 affecting Servers (V3) (Server 1 (Prod1)), lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2024, 07:00 AM UTC
Resolved
Oct 11, 2024, 07:56 AM UTC
Duration
56m
Detected by Pingoru
Oct 11, 2024, 07:00 AM UTC

Affected components

Servers (V3) (Server 1 (Prod1))

Update timeline

  1. investigating Oct 11, 2024, 07:00 AM UTC

    Currently, certain IP addresses are being blocked by our firewall. We are investigating the problem.

  2. resolved Oct 11, 2024, 07:56 AM UTC

    We have removed a specific blocking rule and it seems that this is a solution.