Planday experienced a minor incident on October 29, 2025 affecting Web and Punch Clock and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
WebPunch ClockMobile App - iOSMobile App - AndroidMobile Kiosk AppOpen API
Update timeline
- investigating Oct 29, 2025, 01:08 PM UTC
Some Planday accounts may experience slower loading times on certain pages. Our team is actively working to identify the root cause. We will post an additional update in 30 minutes or as events warrant.
- monitoring Oct 29, 2025, 01:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2025, 02:01 PM UTC
This incident has been resolved.