Planday incident

Slow loading on some parts of the product

Minor Resolved View vendor source →

Planday experienced a minor incident on November 1, 2022 affecting Web, lasting 19h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2022, 02:46 PM UTC
Resolved
Nov 02, 2022, 10:08 AM UTC
Duration
19h 22m
Detected by Pingoru
Nov 01, 2022, 02:46 PM UTC

Affected components

Web

Update timeline

  1. investigating Nov 01, 2022, 02:46 PM UTC

    We’re sorry to report that some customers might experience slower loading times. Our team is working on identifying the root cause. We apologize for the inconveniences and will update you as events warrant.

  2. monitoring Nov 01, 2022, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 02, 2022, 10:08 AM UTC

    The incident has been resolved.