Planday incident

Degraded performance on pages for some accounts

Minor Resolved View vendor source →

Planday experienced a minor incident on May 19, 2023 affecting Web, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 08:26 AM UTC
Resolved
May 19, 2023, 09:25 AM UTC
Duration
58m
Detected by Pingoru
May 19, 2023, 08:26 AM UTC

Affected components

Web

Update timeline

  1. investigating May 19, 2023, 08:26 AM UTC

    Some customers may currently be experiencing degraded performance on some pages. The team is currently investigating the issue. We will update as events warrant.

  2. monitoring May 19, 2023, 09:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 19, 2023, 09:11 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 19, 2023, 09:25 AM UTC

    This incident has been resolved.