Planday incident

Third party incident impacting support phone lines

Notice Resolved View vendor source →

Planday experienced a notice incident on December 20, 2023, lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2023, 01:01 PM UTC
Resolved
Dec 20, 2023, 07:42 PM UTC
Duration
6h 41m
Detected by Pingoru
Dec 20, 2023, 01:01 PM UTC

Update timeline

  1. identified Dec 20, 2023, 01:01 PM UTC

    We're sorry to report that our technical support phone lines are unavailable due to a third-party incident. In the meantime, our Support is available via the chat functionality located within your Planday portal. This page will be updated as we get more information from our third-party provider.

  2. resolved Dec 20, 2023, 07:42 PM UTC

    This incident has now been resolved by our third party provider. We apologize for the inconveniences this may have caused.