Planday incident

Sporadic service disruption caused by third-party provider

Minor Resolved View vendor source →

Planday experienced a minor incident on February 7, 2024 affecting Web, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 03:47 PM UTC
Resolved
Feb 07, 2024, 05:21 PM UTC
Duration
1h 33m
Detected by Pingoru
Feb 07, 2024, 03:47 PM UTC

Affected components

Web

Update timeline

  1. identified Feb 07, 2024, 03:47 PM UTC

    We are currently experiencing a sporadic service disruption due to an incident at one of our third-party providers. We will update here as soon as we receive additional information from our provider.

  2. resolved Feb 07, 2024, 05:21 PM UTC

    Our provider has mitigated the issue on their end and service is now fully restored. We thank you for your patience and apologise for the impact to affected customers.