Planday incident

Slow response time for some Planday accounts

Minor Resolved View vendor source →

Planday experienced a minor incident on March 12, 2024 affecting Web, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 10:34 AM UTC
Resolved
Mar 12, 2024, 11:36 AM UTC
Duration
1h 2m
Detected by Pingoru
Mar 12, 2024, 10:34 AM UTC

Affected components

Web

Update timeline

  1. investigating Mar 12, 2024, 10:34 AM UTC

    Some Planday accounts are experiencing slower loading times. Our team is working to identify the root cause and implement a solution. We will send an additional update in 30 minutes or as events warrant.

  2. investigating Mar 12, 2024, 11:06 AM UTC

    The team is still investigating this issue while looking into mitigation options. We will post an update here as soon as we have more information. Thank you for your patience.

  3. monitoring Mar 12, 2024, 11:16 AM UTC

    The team has implemented a fix and we're currently monitoring system performance.

  4. resolved Mar 12, 2024, 11:36 AM UTC

    This incident has been resolved.