Planday incident

Performance issues on Planday Kiosk App

Major Resolved View vendor source →

Planday experienced a major incident on April 2, 2024 affecting Mobile Kiosk App, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 02:35 PM UTC
Resolved
Apr 02, 2024, 05:34 PM UTC
Duration
2h 58m
Detected by Pingoru
Apr 02, 2024, 02:35 PM UTC

Affected components

Mobile Kiosk App

Update timeline

  1. investigating Apr 02, 2024, 02:35 PM UTC

    We are currently investigating issues reported that some customers may be experiencing issues with the Planday Kiosk App.

  2. identified Apr 02, 2024, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2024, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2024, 05:34 PM UTC

    This incident has been resolved.