Planday incident

Issues logging in

Minor Resolved View vendor source →

Planday experienced a minor incident on November 23, 2022 affecting Web and Mobile App - iOS and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2022, 12:51 PM UTC
Resolved
Nov 23, 2022, 03:49 PM UTC
Duration
2h 58m
Detected by Pingoru
Nov 23, 2022, 12:51 PM UTC

Affected components

WebMobile App - iOSMobile App - Android

Update timeline

  1. investigating Nov 23, 2022, 12:51 PM UTC

    We’re very sorry to report that a large number of Planday accounts are experiencing issues with log in right now. Our team is working to identify the root cause and mitigate impact. We will send an additional update in 30 minutes or as events warrant.

  2. monitoring Nov 23, 2022, 01:26 PM UTC

    Portals are fully operational again. We will continue to monitor performance for the time being.

  3. resolved Nov 23, 2022, 03:49 PM UTC

    This incident has now been resolved.