Planday incident

Third party incident

Minor Resolved View vendor source →

Planday experienced a minor incident on January 25, 2023 affecting Web, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 08:42 AM UTC
Resolved
Jan 25, 2023, 11:30 AM UTC
Duration
2h 48m
Detected by Pingoru
Jan 25, 2023, 08:42 AM UTC

Affected components

Web

Update timeline

  1. investigating Jan 25, 2023, 08:42 AM UTC

    We are currently experiencing a service disruption due to an incident at one of our third-party providers. We will update here as soon as we receive additional information from our provider.

  2. monitoring Jan 25, 2023, 11:03 AM UTC

    While we have reports from our third-party provider that they have mitigated issues in their end, we’re still waiting for a final confirmation that the third-party service disruption is fully resolved. We will continue to monitor performance, and this page will be updated as events warrant. Thank you for your patience.

  3. resolved Jan 25, 2023, 11:30 AM UTC

    This incident has been resolved.