Planday incident

Degraded performance on some parts of the product

Minor Resolved View vendor source →

Planday experienced a minor incident on July 17, 2023 affecting Web and Open API, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 08:42 AM UTC
Resolved
Jul 17, 2023, 11:09 AM UTC
Duration
2h 26m
Detected by Pingoru
Jul 17, 2023, 08:42 AM UTC

Affected components

WebOpen API

Update timeline

  1. investigating Jul 17, 2023, 08:42 AM UTC

    Some customers may currently be experiencing degraded performance on some pages. The team is currently investigating the issue. We will update as events warrant.

  2. monitoring Jul 17, 2023, 09:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2023, 11:09 AM UTC

    This incident has been resolved.