Planday incident

Sporadic service disruption caused by third-party provider affecting some portals in Europe

Minor Resolved View vendor source →

Planday experienced a minor incident on November 10, 2023 affecting Web and Mobile App - iOS and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 10:25 AM UTC
Resolved
Nov 10, 2023, 12:16 PM UTC
Duration
1h 51m
Detected by Pingoru
Nov 10, 2023, 10:25 AM UTC

Affected components

WebMobile App - iOSMobile App - Android

Update timeline

  1. identified Nov 10, 2023, 10:25 AM UTC

    We are currently experiencing a sporadic service disruption due to an incident at one of our third-party providers. This is impacting some customers in Europe. We will update here as soon as we receive additional information from our provider.

  2. resolved Nov 10, 2023, 12:16 PM UTC

    Our third party provider has mitigated the issue on their end and service is now fully restored. We thank you for your patience and apologies for the impact to the affected customers.