Planday incident

Degraded performance for some customers

Major Resolved View vendor source →

Planday experienced a major incident on September 23, 2024 affecting Web and Mobile App - iOS and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 12:48 PM UTC
Resolved
Sep 23, 2024, 01:51 PM UTC
Duration
1h 3m
Detected by Pingoru
Sep 23, 2024, 12:48 PM UTC

Affected components

WebMobile App - iOSMobile App - Android

Update timeline

  1. investigating Sep 23, 2024, 12:48 PM UTC

    Some customers may currently be experiencing degraded performance on some parts of the product. The team is currently investigating the issue. We will update as events warrant.

  2. monitoring Sep 23, 2024, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2024, 01:51 PM UTC

    This incident has been resolved.