Planday incident

Degraded performance for some customers

Minor Resolved View vendor source →

Planday experienced a minor incident on October 7, 2024 affecting Web and Mobile App - iOS and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 02:16 PM UTC
Resolved
Oct 07, 2024, 02:55 PM UTC
Duration
39m
Detected by Pingoru
Oct 07, 2024, 02:16 PM UTC

Affected components

WebMobile App - iOSMobile App - Android

Update timeline

  1. investigating Oct 07, 2024, 02:16 PM UTC

    Some customers may currently be experiencing degraded performance on some parts of the product. The team is currently investigating the issue. We will update as events warrant.

  2. monitoring Oct 07, 2024, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2024, 02:55 PM UTC

    This incident has been resolved.