Planday incident

Delay in delivery of text- email- and mobile notifications

Notice Resolved View vendor source →

Planday experienced a notice incident on October 25, 2024 affecting Web, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 11:43 AM UTC
Resolved
Oct 25, 2024, 01:30 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 25, 2024, 11:43 AM UTC

Affected components

Web

Update timeline

  1. investigating Oct 25, 2024, 11:43 AM UTC

    We are currently investigation issues with delivery of notifications and will update this page within 30 minutes or as events warrant.

  2. investigating Oct 25, 2024, 12:14 PM UTC

    Our team is still investigating the issue and we will update this page as events warrant.

  3. monitoring Oct 25, 2024, 12:51 PM UTC

    The team has implemented steps to mitigate the issue for our customers. While service is fully restored, we will keep this incident open and monitor performance for now.

  4. resolved Oct 25, 2024, 01:30 PM UTC

    This incident has been resolved.