Planday incident

Degraded on some parts of the product

Notice Resolved View vendor source →

Planday experienced a notice incident on December 4, 2024 affecting Web, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 09:06 AM UTC
Resolved
Dec 04, 2024, 09:33 AM UTC
Duration
26m
Detected by Pingoru
Dec 04, 2024, 09:06 AM UTC

Affected components

Web

Update timeline

  1. investigating Dec 04, 2024, 09:06 AM UTC

    We are currently investigating reports of degraded performance on some portals, particularly the some pages in settings. We will update in 30 min or as events warrant.

  2. investigating Dec 04, 2024, 09:07 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 04, 2024, 09:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2024, 09:33 AM UTC

    This incident has been resolved.