Service Disruption Impacting Chase connections
Timeline · 2 updates
- investigating May 04, 2026, 04:33 PM UTC
- resolved May 04, 2026, 04:36 PM UTC
Plaid Outage History
Plaid is up right nowPlaid had 14 outages in the last 90 days totaling 25h 36m of downtime — averaging 4.7 incidents per month.
There were 14 Plaid outages since February 11, 2026 totaling 25h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.
Dashboard widgets appearing as dark variants
Timeline · 3 updates
- investigating Apr 30, 2026, 07:53 PM UTC
Dashboard widgets are appearing as dark theme variants for some users.
- identified Apr 30, 2026, 08:09 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved Apr 30, 2026, 08:55 PM UTC
This incident has been resolved.
Elevated API errors
Timeline · 3 updates
- monitoring Apr 29, 2026, 03:07 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Apr 29, 2026, 03:07 AM UTC
We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.
- resolved Apr 29, 2026, 04:08 AM UTC
This incident has been resolved.
IDV Downtime
Timeline · 2 updates
- monitoring Apr 23, 2026, 05:33 PM UTC
Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.
- resolved Apr 23, 2026, 05:58 PM UTC
This incident has been resolved.
Transaction Updates Delayed
Timeline · 5 updates
- identified Apr 23, 2026, 02:57 PM UTC
We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.
- identified Apr 23, 2026, 03:04 PM UTC
We are currently experiencing delays in our Transaction updates. We are actively investigating and working to mitigate this issue.
- monitoring Apr 23, 2026, 04:34 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring Apr 23, 2026, 06:06 PM UTC
We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
- resolved Apr 23, 2026, 10:23 PM UTC
This incident has been resolved.
Service Disruption Impacting Wells Fargo connections
Timeline · 2 updates
- resolved Apr 22, 2026, 04:08 AM UTC
This incident has been resolved.
- investigating Apr 22, 2026, 04:08 AM UTC
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
Elevated Link errors
Timeline · 2 updates
- investigating Apr 18, 2026, 03:45 AM UTC
We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.
- resolved Apr 18, 2026, 07:47 AM UTC
We experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.
Increased Transactions webhook latency
Timeline · 2 updates
- monitoring Apr 01, 2026, 09:02 PM UTC
We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.
- resolved Apr 01, 2026, 09:07 PM UTC
This incident has been resolved.
Elevated dashboard error rates
Timeline · 3 updates
- investigating Mar 27, 2026, 05:06 PM UTC
We are experiencing elevated error rates in the Dashboard. We are actively investigating this issue.
- monitoring Mar 27, 2026, 05:19 PM UTC
The issue has been mitigated. We are closely monitoring our systems as we recover.
- resolved Mar 27, 2026, 09:26 PM UTC
This incident has been resolved.
Service Disruption Impacting Fidelity and Fidelity NetBenefit connections
Timeline · 2 updates
- investigating Mar 13, 2026, 04:28 PM UTC
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.
- resolved Mar 13, 2026, 06:05 PM UTC
The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.
API downtime
Timeline · 2 updates
- investigating Mar 09, 2026, 09:44 PM UTC
We experienced elevated error rates for API calls and item adds on Monday, March 09, 2026 from 21:25 UTC - 21:30 UTC. This issue has been mitigated. We are closely monitoring our systems as we recover.
- resolved Mar 10, 2026, 12:07 AM UTC
This incident has been resolved.
Transfer API degradation
Timeline · 2 updates
- monitoring Mar 03, 2026, 11:15 PM UTC
FedACH continues to report delays in ACH file delivery and settlement. This may result in ACH Transfer delays. We are continuing to monitor the situation to limit client impact.
- resolved Mar 04, 2026, 04:11 AM UTC
This incident has been resolved.
Instant Payment Transfer Rails Unavailable And Delayed ACH Processing
Affected: API - Production
Timeline · 2 updates
- investigating Feb 24, 2026, 02:54 AM UTC
Instant Payment Transfer rails are temporarily delayed. This applies to Instant Payouts (RTP and FedNow) and RfP (Request for Payments). ACH Transfers are unaffected for now. We are actively monitoring and will update this incident as it is resolved.
- resolved Feb 24, 2026, 03:14 AM UTC
We think the impact from the issue is over.
Service Disruption Impact Chase Customers
Timeline · 1 update
- resolved Feb 11, 2026, 06:32 PM UTC
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.