Plaid experienced a notice incident on March 31, 2026 affecting API - Production, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
API - Production
Update timeline
- monitoring Mar 31, 2026, 07:01 PM UTC
We experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.
- resolved Mar 31, 2026, 08:33 PM UTC
The issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.