Pix4D incident

Elevated API Errors

Minor Resolved View vendor source →

Pix4D experienced a minor incident on March 7, 2022 affecting Processing infrastructure US and Processing infrastructure DE and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2022, 03:42 PM UTC
Resolved
Mar 07, 2022, 05:45 PM UTC
Duration
2h 3m
Detected by Pingoru
Mar 07, 2022, 03:42 PM UTC

Affected components

Processing infrastructure USProcessing infrastructure DEProcessing infrastructure JPProcessing infrastructure KRPIX4Dengine Cloud API

Update timeline

  1. investigating Mar 07, 2022, 03:42 PM UTC

    We're experiencing an elevated level of API errors and are currently investigating the issue.

  2. identified Mar 07, 2022, 05:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 07, 2022, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 07, 2022, 05:45 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 07, 2022, 05:45 PM UTC

    This incident has been resolved.