Pix4D incident

Scheduled tasks delay

Minor Resolved View vendor source →

Pix4D experienced a minor incident on June 27, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 11:15 AM UTC
Resolved
Jun 15, 2023, 11:40 AM UTC
Duration
Detected by Pingoru
Jun 27, 2023, 11:15 AM UTC

Update timeline

  1. resolved Jun 27, 2023, 11:15 AM UTC

    2023-06-15 13:40 CEST - Investigating We are experiencing significant delays with queued tasks. The following tasks are affected: - Project processing - Project tasks - Invoice generation - Mail delivery 2023-06-15 14:45 CEST - Monitoring The queues are processing again as expected. The delays concern the tasks queued today between 8:15 and 14:40 CEST 2023-06-21 - 16:00 CEST - Resolved All the delayed tasks from June 15th have been recovered and re-triggered. No data was lost, but some emails will contain old or inconsistent dates because of the delay to reschedule them. This incident is now resolved.