Pix4D experienced a minor incident on June 12, 2024 affecting Pix4D Licensing system, lasting 3h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Pix4D Licensing system
Update timeline
- investigating Jun 12, 2024, 11:50 AM UTC
We're experiencing an elevated level of API errors on the license check endpoint and are currently investigating the issue.
- monitoring Jun 12, 2024, 12:33 PM UTC
The service is back to normal after performing an operation to restore the service in a healthy state. We are monitoring the situation.
- resolved Jun 12, 2024, 03:31 PM UTC
This incident has been resolved.